Safety #restart:
Your carefree holiday at Bellavista Hotel Emma

Book relaxed: Special cancellation conditions

We want to guarantee you a safe and carefree summer in our house!

Our cancellation conditions for direct bookings from summer 2021:

This summer it is however possible to cancel reservations within 14 days before arrival without penalty with refund of the deposit.
from 13 to 7 days before arrival, the deposit will be retained, but recalculated for a future stay.
from 6 days before the start of your holiday we charge 80% of the total amount. In case of cancellation on the day of arrival, late arrival, early departure, no-show or reserved and unoccupied beds, we charge 100% of the daily rate according to the booking order.
In the event of official travel restrictions, in the event of a travel warning or border closure, the official European regolations apply, we grant a rebooking or a free cancellation so that the deposit is refunded in any case.

We recommend additionally to take out our travel cancellation insurance. The premium for this is 5 % of the booking amount.
Travel cancellation insurance

Safe & simplified check-in

Thermal cameras are installed at the hotel entrance, which measure the body temperature of all employees and our valued guests at check-in. Our hotel thus becomes a protected and safe zone, in which you can move freely and carefree in accordance with the legally prescribed measures.

Tip: Don’t feel like waiting at check-in? You can now check in comfortably and quickly from home.

Hygiene in the hotel and rooms

Hygiene and cleanliness have always been our quality promises and have always been a top priority. In order to guarantee your health as well as that of our employees, we have intensified the hygiene precautions again:

We ask our valued guests to bring their own masks and to use them in accordance with the guidelines.
Our employees are trained in the correct behavior in dealing with the security measures.
We provide disinfectant dispensers on request at various points in the hotel.
Our spacious interior areas offer you many private retreats.

¾-Gourmet board

Our summer kitchen is all about regionalism, Ladin and Mediterranean tradition. In this way, we want to support the producers and farmers of the region and make all our guests’ tastes and aromas palatable.

In the restaurant, the prescribed safety distances between the tables are observed and the rooms are regularly ventilated.
The buffet area is allowed again, on your request dishes can also be served at the table from our staff.
According to the current status, you do not have to wear a face mask at the table, but you do have to wear it on the way to the table.
The extensive breakfastbuffet is allowed again and is open from 7.30 am to 10.30 am.
In the afternoon our afternoon snack will take place as usual. From 3.30 pm to 5.00 pm there is homemade cake, fresh fruit salad, soup of the day and a selection of teas.
The 4-course gourmet menu (of your choice) is served at the table from 7.00 pm to 9.00 pm.

Spa & Wellness

We offer a variety of different treatments and massages, whereby we strictly ensure that high safety and hygiene standards are observed.

Swimming pool and saunas remain accessible even in winter, keeping the safety distance.

Children & families

The children’s playroom is cleaned and disinfected regularly. Games are no longer available in the playroom, but must be picked up and returned at the reception. After return, they are thoroughly cleaned and disinfected.

Our children’s playground is also regularly cleaned and disinfected.

Childcare for summer 2021 will not take place.

Changes are reserved