Book relaxed: Special cancellation conditions
We guarantee you a safe summer vacation and an uncomplicated booking, than you can rebook or cancel your stay free of charge up to 14 days before arrival.
Safe & simplified check-in
Thermal cameras are installed at the hotel entrance, which measure the body temperature of all employees and our valued guests at check-in. Our hotel thus becomes a protected and safe zone, in which you can move freely and carefree in accordance with the legally prescribed measures.
Tip: Don’t feel like waiting at check-in? You can now check in comfortably and quickly from home.
Hygiene in the hotel and rooms
Hygiene and cleanliness have always been our quality promises and have always been a top priority. In order to guarantee your health as well as that of our employees, we have intensified the hygiene precautions again:
- We ask our valued guests to bring their own masks and to use them in accordance with the guidelines.
- Our employees are trained in the correct behavior in dealing with the security measures.
- We provide disinfectant dispensers on request at various points in the hotel.
- Our spacious interior areas offer you many private retreats.
- The room is set “out of order” for 24 hours after the guest has checked out. Specifically, this means that nobody, not even a cleaner, can enter the room during this time.
¾-Gourmet board
Our summer kitchen is all about regionalism, Ladin and Mediterranean tradition. In this way, we want to support the producers and farmers of the region and make all our guests’ tastes and aromas palatable.
- In the restaurant, the prescribed safety distances between the tables are observed and the rooms are regularly ventilated.
- The buffet area is allowed again, on your request dishes can also be served at the table from our staff.
- According to the current status, you do not have to wear a face mask at the table, but you do have to wear it on the way to the table.
- The extensive breakfastbuffet is allowed again and is open from 7.30 am to 10.30 am.
- In the afternoon our afternoon snack will take place as usual. From 3.30 pm to 5.00 pm there is homemade cake, fresh fruit salad, soup of the day and a selection of teas.
- The 4-course gourmet menu (of your choice) is served at the table from 7.00 pm to 9.00 pm.
Experiences and activities
We offer daily guided hikes with Walter, bike tours with the Bike School San Vigilio. Many tours start right outside the door of our hotel and take place in small groups to ensure the prescribed safety distance.
If you would like to hike somewhere else, we will be happy to give you tips on where you can enjoy your well-deserved freedom in the beautiful nature.
We are happy to provide hiking poles that are disinfected before use, as well as backpacks and blankets for a picnic in nature.
Spa & Wellness
We offer a variety of different treatments and massages, whereby we strictly ensure that high safety and hygiene standards are observed.
Swimming pool and saunas remain accessible even in summer, keeping the safety distance.
Children & families
The children’s playroom is cleaned and disinfected regularly. Games are no longer available in the playroom, but must be picked up and returned at the reception. After return, they are thoroughly cleaned and disinfected.
Our children’s playground is also regularly cleaned and disinfected.
Childcare will not take place this summer!