Price information, booking conditions & cancellation policy

Price information

Unless otherwise stated, the prices quoted are per person/day including the gourmet 3/4 pension. Not included in the price is the tourist tax of 2.10 € per day/person (from 14 years).

Discounts & surcharges

• Single room surcharge: 15.00 €/day
  For a double room for single use an extra charge of 40% will be made according to the price list.
• Overnight stay with breakfast: 10.00 € deduction per person on the pension price
• No deductions from the all-inclusive price will be made for unused services during the all-inclusive weeks.
• New Year’s Eve/Ferragosto gala menu: 50.00 € per person
  Children from 10 - 18 years: 25.00 € per child
• Child discounts: Children’s prices and discounts are only valid for two full-paying adults in the same room and include ¾ Pension:
• Pets: We allow dogs on request at a n additional price of 25,00 Euro per day. Please bring the necessary food and a dog basket. Please understand that your dog is not allowed in some suites, the dining rooms or the wellness area.
• Laundry service: on request
• Garage: 9.00 €/day

Booking conditions

Deposit
A reservation is considered confirmed when a deposit is paid by credit card (VISA or Master Card) online or by bank transfer to:

Hotel Emma
Sparkasse San Vigilio di Marebbe / St. Vigil in Enneberg
IBAN: IT 21 B 06045 58550 000000377300
BIC/SWIFT: CRBZIT2B071
The deposit is also a cancellation fee and will only be refunded in case of cancellation if our travel cancellation insurance.

Room reservation
For organisational reasons, rooms can only be reserved by type, not by room number.

Cancellation conditions

Room cancellations are only valid in writing.
Cancellations are free of charge up to one month before arrival, but the deposit paid will not be refunded. For later cancellations, 90% of the booked arrangement price will be charged.

• In case of late arrival or early departure the agreed price will be charged.
• For cancellations of beauty treatments that are not made within 24 hours before the appointment, 50% of the total price will be charged.

COVID 19 - Special cancellation conditions

We guarantee you a safe summer vacation and an uncomplicated booking, than you can rebook or cancel your stay free of charge up to 14 days before arrival. Conditions applies until further notice or situation normalizes again.