Useful information

Opening times:

  • Winter 2016/17: 07.12 – 02.04.2017
  • Summer 2017: 03.06 – 01.11.2017

General conditions:


  • Unless otherwise stated, all prices are per person and based on a ¾ board accommodation.
  • The children's rates are valid only if they share the room with two adults who are paying the full rate.
  • Any services included in special package rates, which have not been used, will not be refunded.
  • Your reservation is considered confirmed after the payment of a deposit by bank transfer to the following account:
    Hotel Emma, Cassa di Risparmio di San Vigilio di Marebbe
    IBAN:IT 21 B 06045 58550 000000377300 – BIC: CRBZIT2B071 - – SWIFT CODE: crbzit2b071
    or by credit card (Visa or MasterCard);

  • The deposit is simultaneously the cancellation fee and in the case of a cancellation, it will be remitted only if a Trip Cancellation Insurance Policy has been concluded.  
  • A cancellation of a reservation is considered valid only if confirmed in writing. The cancellation within 1 month from the date of arrival is free of charge. However, the deposit will not be refunded.
    Cancellation within one month from the date of arrival will be charges 90% of full amount of the booked holiday.
  • For late arrival or early departure, the agreed-upon price will be charged. 
  • Your room will be ready at 2.00 pm; the day of departure, it has to be vacated by 10.30 am.
  • For organizational reasons, particular room numbers cannot be reserved.
  • We are not responsible for forgotten items.
  • Pets only on request. Charge of Euro 25,00 per day, please kindly bring with you a blanket or a basket for your dog.
    We ask for your understanding if your 4-legged friend doesn't have free access to some of the suites, to the restaurant,
    in the department Spa and on the lawn for sunbathing.
  • Our hotel is a non-smoking hotel. Smoking is prohibited in all indoor areas.
  • Delays or absences to appointments represent for everyone unpleasant happenings. For this reason, we kindly ask you to inform us 24 hours in advance. For late cancellations, the total cost of the treatment will be charged to your bill.
  • SPA COUPON it is valid for a minimum 40 minutes of treatments.
  • In case of loss the keycard we charge Euro 8,00.
  • Internet free WIFI in the lounge/bar, rooms and cable connection in the room
Supplements and services on payment:

  • Full-board surcharge: 20,00 € per person and day
  • In the case of a double room being used as a single room, we will charge a 40% single-occupancy surcharge of the rate on the price list.
  • B&B reservations: reduction of 10,00 € on the rate on the price list
  • Garage: 9,00 € per day
  • Gala dinner supplement: 50,00 € per person; for children from 10 to 18 years 25,00 €
  • Late check-out: 50,00 € (only on request and according to availability)
  • Laundry service

Distances:

  • 300m from the first skilift
  • 10 min. by foot from San Vigilio centre
  • 20 min. by car from Brunico
  • 5 min by car from Bolzano

 
 
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Contact
 
Bella Vista Hotel Emma
Family Pitscheider
Str. Plan de Corones 39
I-39030 San Vigilio di Marebbe
South Tyrol - Italy
Phone +39 0474 50 11 33
Fax +39 0474 50 17 23
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